Process Flow Viewer enables efficient management of agents and internal processes through its comprehensive reporting functionality.
Process Flow Viewer automatically monitors the status of key processes and “predicts” the next step in the process for Users. The solution also provides more detailed information about the status of individual customer accounts and alerts Users when expected events do not happen, prompting manual intervention where necessary.
- Simple user view of key dataflow information;
- Ability to bookmark flows for further action;
- Drill-down links to the required level of detail;
- User friendly webpage style navigation; intuitive and modern ‘look and feel’
PFV in action
Login for PFV updates and software upgrades