Countdown to Competition
As of 1st April 2017, most businesses and organisations in England can now choose which company they want to supply their retail water services. Eligible businesses, charities and public sector customers are no longer restricted to buying retail water services from their regional water company. Instead, they are now free to choose their water retailer.
The Open Water initiative created a competitive market for business water users in England, with the objectives of reducing bills and higher standards of customer care and services. This transformational change means that all retailers and wholesalers must now operate efficient, automated systems to communicate with MOSL – the new Central Market Operator.
Utiligroup’s solutions and support services embrace these changes, making it easier for retailers and wholesalers to participate fully in the market, with efficient and automated systems.