Countdown to Competition

As of 1st April 2017, most businesses and organisations in England can now choose which company they want to supply their retail water services. Eligible businesses, charities and public sector customers are no longer restricted to buying retail water services from their regional water company. Instead, they are now free to choose their water retailer.

The Open Water initiative created a competitive market for business water users in England, with the objectives of reducing bills and higher standards of customer care and services. This transformational change means that all retailers and wholesalers must now operate efficient, automated systems to communicate with MOSL – the new Central Market Operator.

Utiligroup’s solutions and support services embrace these changes, making it easier for retailers and wholesalers to participate fully in the market, with efficient and automated systems.


A proven track record...

Utiligroup’s H2Flow Market Connector is built on the same robust and highly performant platform that has been proven within the energy market. We have an exceptional track record of facilitating major systems implementation projects, integrating with most leading CRM and Billing software platforms.

Utiligroup’s H2Flow Market Connector provides the primary communication interface between the Central Market Operator and the water wholesaler or retailer. H2Flow provides out of the box compliance with the latest versions of the data transaction definitions, as defined in the Market Architecture Plan. Together with processing and validating industry-critical transactions, H2Flow manages Business Process Orchestration to ensure registration and switching is enacted to comply with industry regulations and requirements.


H2Flow also features...

We fully support ongoing updates from Ofwat and the Open Water Programme that further promote the development of the competitive market in water retail, and are fully committed to provide enabling solution value for those participating in the emerging competitive markets. If your business is thinking about entering the new water retail market, you should be talking to us now – we can help you get to where you want to be.

Simplifying Market Reforms. Talk To Utiligroup